Digital Transformation in Logistics: Benefits and Key Technologies

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In the recent past, we have observed a gradual rise in demand for apps for logistics, which is certain and logical. The logistics industry is very much connected with other important sectors and is greatly responsible for the nation’s economy, which also impacts the international market.

Digital logistic growth started at a slow pace, which is now positively accepted by many logistics enterprises worldwide. Not only the matured logistics companies, but IT players are also taking part in the services to make it hundreds of billion dollars business.

There is no reason to explain how digitization is helping every business, in terms of operations, flexibility and sustainability— it provides a ton of benefits. Though many enterprises found it challenging in the first place, it certainly improves their different departmental processes once implemented.

In this blog, we will talk about the digital transformation in the logistics sector; let’s begin:

Benefits of Logistics Application:

  • Route optimization to improve delivery time
  • Systematic inventory management
  • Immense business operation transparency
  • Better and quick customer support
  • Improved fleet management
  • Reduced risks
  • Easy employee and vehicle tracking
  • Real-time communication

Key Digitization Operations:

1. Data Analytics:

With digitization, we can collect more data in less time. Not just quantity, but the technology also works with effective and error-less entries. Moreover, we are not required to maintain papers as everything is system-oriented; modern-day technologies use servers and cloud-based storage. Get different departmental data in simple clicks and filter as per your specifications (date, month or year). Besides, you can access backdated numbers too!

2. Communication:

One of the benefits dispensed by digitization is improved communication. The modernization techniques are immensely helpful to get closer to our clients and also enhance in-house communication. Whether it is email, call, customized CRMs, chatbots or other virtual desks, digitization has moved forward a long way. Besides, the digital platforms eliminate any obscurity and make the bond stronger; communication is the backbone of our relationship with clients.

3. Smooth and agile process:

People opt for digitization, and the first thing that they realize is smooth operations. Things become super easy when we use digital tools, which end up in perfect calculations and results. For instance, an online tool for logistics will enable you to do all the maths for a certain route (miles calculation, load review, rates etc.). This saves a lot of operational time and also prevents us from human error.

Supply Chain Management Software (SCM) plays a key role to effortlessly bring results.

4. Fleet Monitoring and Tracking:

In any transport or logistics business, vehicles are the major resources— we cannot leave them unattended. Similarly, it is imperative to track our fleet in-house and on-road for business betterment. With the introduction of logistics digitization, we can even follow our moving trucks in other cities. This not only supports us to track the fleet productivity but also adds an extra layer of security to our drivers. Hence, if your vehicle is stuck on the road for any unsudden reason, the organization can certainly send help.

GPS, in-truck cameras and smart devices are the essential requirements.

Powerful Technologies used in Modern Logistics:

1. Artificial Intelligence (AI):

AI provides advancement to any business. Whether it is to automate chats or use smart assistants, AI brings a lot of opportunities to different industries. Applying artificial intelligence in logistics will aid in efficient route optimization, risk management and other useful analytics.

2. Machine Learning (ML):

Similar to AI, machine learning is making an eminent impact on businesses. Machine learning elements like voice recognition, image detection and data extraction are widely favoured by big logistics giants.

3. Cloud Computing:

Are you still using in-house servers to store your company’s data? Modern companies have already moved to cloud services that come with loads of benefits in terms of data security and flexibility. The business can access the data from everywhere in the world using the internet. It works as an online warehouse for your company’s data.

4. IoT:

Internet of Things or IoT is another key technology used by modern-day logistics business owners. Tracking fleet, their idle time and route management could be easily managed by the technology. For special goods transportation such as medication and food, companies are using sensors to control temperatures and track the humidity of containers.

5. Logistics App Development:

Mobile apps are the most effective way to stay connected with your clients and teammates. Customers can send orders, lodge complaints, or provide feedback straight from their mobile devices. Likewise, for executives and drivers, mobile apps can be used to receive rosters, order details and other information. It efficiently builds communication among the different parties.

What’s more?

Digitalization in the logistics sector leads to high planning, visibility, transparency and reactivity. All the mentioned tools and implementation will soon become a must-add element in the industry. Besides, digitization will become the utmost reason to adopt zero-emission technology all over the world. It is a never-used-before system to reduce the greenhouse gas effects.

To Conclude:

There is no way that the logistics industry will ignore the benefits of utilizing online tools other than the contradiction with the traditional logistics methods. People do find it challenging to adopt the trends, especially when you don’t have staff with IT literacy. This can be overcome by providing training and user guides.

Furthermore, companies are already using basic technology utilities and positively moving to the advancement. We can certainly term it as a win-win situation for digitization.

Useful Read: 8 Ways to Reduce Mobile App Development Costs by Grey Chain

How Grey Chain Technology can help the logistics industry?

Grey Chain Technology is a web and mobile app development company helping different industries with advanced digital tools. We work with the latest app development systems and offer advanced services to our clients.

We build top-class custom mobile applications that facilitate organizations to step into the digital world and grow their business. Our team consists of different experts working in the industry for several years.

Be it a native app, hybrid app or a cross-platform app development service, we get you all covered!

Contact us today to get a dedicated team of app developers for logistics.

Reach out to us via email at or call us at +1 914 618 5010 (US) or +91 9667665464 (IND).

Let’s gain from the Digital Transformation!

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Nitin Suri